Warranty and Return Policy
Warranty and Return Policy – Global Energy
All products offered by Global Energy are imported and supplied either as original branded goods or under the brands of Global Energy, manufactured at professional factories under OEM terms.
Warranty Terms:
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The duration and scope of the factory warranty depend on the type of product, environmental conditions, and usage regime.
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Specific warranty conditions for each product are provided on the respective product page.
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Warranty covers manufacturing defects and damages caused by the supplier or manufacturer.
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Replacement, repair, or service of a defective unit is carried out upon agreement of the parties and constitutes an integral part of the warranty terms.
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In the event of a verified factory defect or damage caused by the supplier, all associated costs are borne by the supplier or manufacturer.
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If the defect or damage arises due to the fault of the buyer, all associated costs, including disassembly, removal, and related expenses of the defective unit, are the responsibility of the buyer.
Global Energy ensures compliance with international quality standards and Georgian legislation, safeguarding the rights of both the buyer and the supplier.